TERMS & CONDITIONS

The N1 Hotels in Harare and Bulawayo require payment in full at check in. Confirmation is required 24 hours prior to your arrival. All Harare & Bulawayo bookings will unfortunately be released at 17:00 hours on the arrival date without notice should we not receive confirmation before this time. 

To confirm your accommodation at The N1 Hotel & Campsite in Victoria Falls, full payment is required before your arrival. Bookings made at The N1 Hotel & Campsite in Victoria Falls will be held for 24 hours and then cancelled without notice if payment isn’t received.

Low Season Cancelation Policy
More than 48 hours before check-in – 100% deposit refunded.
Less than 48 hours before check-in – No Refund

High Season Cancelation Policy
More than 7 days before check-in – 100% deposit refunded.
Less than 7 days before check-in – No Refund

High season periods vary every year and apply to special times of the year, major public events and certain holiday periods. Please check rates on our website so you can plan accordingly.

Please note that our Victoria Falls dormitories are shared and are not gender assigned. There are four beds per dormitory i.e. two bunk beds with sheets, a blanket and pillows on each bed. We do not supply any camping equipment or linen for the Campsite.

Child Policy in Rooms
0-7 years are free of charge when sharing with an adult, however no additional bedding is provided.
We have a maximum allowance of 2 children per room sharing.
Children over the age of 7 years pay the normal adult sharing rate.

Child Policy in Campsite and Dormitory
Children over the age of 7 years pay normal adult rate.

Our check-in time starts at 14:00hrs and our latest check-out time is 10:00hrs. if you have any special reason for earlier check in or later check out, please speak to our Reservations Team and they will do their best to assist you if they can.

Please note that all our valued guests are required to produce a valid Passport or ID at check in. Could you kindly make sure one of these documents is available for a smooth and fast experience.

Prices subject to change. All rates quoted inclusive of VAT and a 2% Government Levy